- Why do you charge the same token rate as my LLM?
- Because the savings should not come from a discount — they come from volume. Credible reaches the same answer with roughly a tenth of the tokens. Charging the rate you already pay keeps the comparison honest: same units, same rate, one-tenth the meter.
- Where does the 1/10 come from?
- Current estimates, comparing two paths to the same answer. The baseline is an agent generating SQL against your raw lake: it loads schemas, samples data, guesses, and retries — every exploration is tokens spent and compute burned. Credible’s path is the same agent retrieving from the engine’s concept index and its own warm storage over that same lake, where the measures, dimensions, and joins are already defined and the data is already aggregated and cached. Small request in, small context out. The ratio moves with your data and your questions; the direction does not.
- What actually consumes tokens?
- Three things: sessions with the Credible app agent (modeling and analysis), Credible bot conversations, and context retrieval — metered on the tokens in the search request plus the tokens in the context returned. Token counting works exactly the way your LLM provider counts them.
- What about Claude, ChatGPT, Gemini, or my own agents connecting via MCP?
- Free. Your agent brings its own LLM — its tokens are on your LLM bill, not ours. Credible charges nothing for MCP access; queries your agents trigger meter compute time and bytes served like any other query.
- Why are queries billed on compute time, not bytes scanned?
- Because it is the honest meter for the engine underneath. Credible’s serving layer runs on DuckDB over DuckLake, where the cost of a query is the seconds it takes, not the bytes it touches — so we meter the seconds, billed per second, at a rate matched to serverless DuckDB compute. Every second Credible spends replaces roughly ten your warehouse would have spent on the same question.
- What is the difference between compute time and bytes served?
- Compute time is the work of answering the query, and you are only charged when Credible’s serving layer does that work, running on materialized sources. When a query runs directly on your warehouse there is no compute charge from Credible; you pay your warehouse exactly as you do today. Bytes served is the result delivered to your agent, app, or dashboard — it maps to cloud egress, the meter your cloud provider already runs on every byte that leaves, and it meters the same way from either path.
- What counts as storage?
- The optimization. Storage is what Credible builds from your data and its meaning — materialized sources, indexes, and models — kept ready to serve so retrieval and queries return without waiting on a warehouse scan. It is the meter that makes the token and query meters small.
- Do you charge per seat?
- No. Credible meters like a utility: you pay for what flows through it, not for who is allowed to turn it on. Unlimited users on every plan.
- What is the difference between Open Source and Cloud?
- Where it runs and who runs it. Open Source is the engine on your machines: local development, a server you host, your own LLM, and no meters. Cloud is everything in Open Source, managed by us — we run the serving layer and the optimizations, you get the built-in agent and MCP for every agent, and the three meters above are the whole bill. It fits one person as well as a whole company; the meters are per organization, never per seat. The model format is the same, so a package you build locally publishes to either.
- When do I need Enterprise?
- When Credible becomes production infrastructure: an internal BI deployment for a large organization, mission-critical embedded analytics, or any need for dedicated infrastructure, shared workspaces, fine-grained access control, an SLA, or compliance.
- Are the included amounts per user?
- Per organization. All three meters — tokens, compute time, and storage — pool at the org level, and every user draws from the same pool. Adding teammates never changes your bill.